Terms of service

Last Updated: June 2026

Overview

Welcome to Hilnas. Throughout this website, the terms "we", "us", and "our" refer to Hilnas. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms & Conditions, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

2. Products

Hilnas offers fashion and imitation jewellery products.

We make every effort to display product images, descriptions, and details accurately. However:

  • Product colors may vary slightly due to screen settings and lighting.

  • Minor variations in design, finish, or appearance may occur.

  • Product availability is subject to stock availability.

We reserve the right to modify, discontinue, or limit quantities of any product at any time without prior notice.

3. Orders

When you place an order, you are making an offer to purchase a product.

Hilnas reserves the right to:

  • Accept or reject any order.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Limit quantities purchased by a customer.

Orders are considered confirmed only after successful payment and order confirmation from Hilnas.

If an order cannot be fulfilled, we will notify you using the contact details provided during checkout.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (₹).

Prices may change without prior notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

Payments are processed securely through trusted third-party payment providers. Hilnas does not store your complete payment card information.

5. Shipping & Delivery

Hilnas currently ships only within India.

Estimated delivery timelines are provided for convenience and are not guaranteed.

We are not responsible for delays caused by:

  • Courier partners

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Strikes

  • Events beyond our reasonable control

For complete details, please refer to our Shipping Policy.

6. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please review the Return & Refund Policy before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product photographs

  • Graphics

  • Text

  • Website design

  • Branding materials

is the property of Hilnas and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or code.

  • Interfere with the website's operation.

  • Misrepresent your identity.

Violation of these terms may result in suspension or termination of access to our services.

9. Third-Party Services

Our website may contain links to third-party websites or services.

Hilnas is not responsible for the content, policies, security, or practices of third-party websites.

Your use of third-party services is at your own risk.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and use of information as described in our Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by law, Hilnas shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website

  • Purchase of products

  • Website interruptions

  • Delays in delivery

  • Errors or inaccuracies on the website

Our total liability shall not exceed the amount paid by you for the relevant order.

12. Disclaimer

All products and services are provided on an "as available" basis.

Hilnas does not guarantee:

  • Continuous website availability

  • Error-free operation

  • Uninterrupted access

We reserve the right to update, suspend, or discontinue any part of the website without notice.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts of Malappuram, Kerala, India.

14. Changes to These Terms

Hilnas reserves the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page along with the revised "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of those changes.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Hilnas

📧 Email: hilnasjewels@gmail.com
📱 Phone / WhatsApp: +91 87147 33401
📍 Address: Vengassery House, Aripra, Malappuram District, Kerala – 679321, India